check your version first

If you run into any kind of trouble, first make sure that you are using the latest version of Jackson. You can download it from the downloads section.

e-mail

We offer support of our products over e-mail. Send an e-mail to support@vanaeken.com and we will reply as quickly as possible.

videos

If the concept of sequencer-style mixing and beatmapping is new to you, you might find our videos very enlightening.